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Lifeline
 
Philips Lifeline
 
The Sunrise Health Region is proud to have partnered with Philips Lifeline to provide to the community the Lifeline service. We take comfort in knowing that our patients can continue to live confidently and independently in their homes with the reassurance that help is available at the push of a button.
 
Lifeline is an easy-to-use medical alert service that lets you summon help any time of the day or night - even if you can't speak. All you have to do is press your Personal Help Button, worn on a wristband or pendant, and a trained Personal Response Centre Associate will ensure you get help fast.
 
  • Lifeline is Canada's #1 Medical Alarm.
  • Trusted by more hospitals, doctors and professional caregivers.
  • Lifeline provides peace of mind and safety for thousands of Canadians.
  • Lifeline with AutoAlert Option is the only button that will call for help, even if you can't
 
The Lifeline service is ideal for anyone who:
 
  • Lives alone or is alone a good part of the day
  • It is at risk for falls
  • Manages a medical condition or is recovering from surgery
  • Has a caregiver who needs greater peace of mind
 
Lifeline is the perfect complement to the range of services offered by Sunrise Health Region. Additionally, when you subscribe to the Lifeline program you support the Sunrise Health Region.
 

Lifeline stats for Sunrise Health Region from January 1, 2014 to November 29, 2014:

  • 651 calls to the Lifeline Response Centre with 30% of these calls being some level of emergency
  • 8.3% of emergency calls were FALLS DETECTED by Lifeline with AutoAlert
  • 9.8% of emergency calls resulted in a transfer to hospital
  • 82.2% of emergency calls were resolved without involving Emergency Services
     
Getting Lifeline
 
To book an in-home consultation or in-service with our Lifeline Community Representative, please call the Sunrise Health Region Lifeline program at 1-306-728-3670 or toll free at 1-877-728-3670 or visit www.lifeline.ca.

 

How does Lifeline work?

Lifeline consists of a unit that is plugged into an electrical outlet (which cannot be controlled by a wall switch). The base unit is the communication device that puts you in touch with the Lifeline Response Centre, which monitors Lifeline 24 hours a day, every day of the year. 

The Lifeline user wears a Personal Help Button, a small, lightweight, completely waterproof pendant or wristband.

When you need help, the Personal Help Button is pushed, and the base unit automatically dials the Lifeline Response Centre. Lifeline personnel are alerted and will speak to you through the communicator's built-in speakerphone to find out what help is needed. If there is no answer, Lifeline sends help at once.

On arrival, your responder presses the yellow reset bar on the base unit to let the Response Centre know that help has arrived. It is important that Lifeline users, if they leave home for any period of time, pull up the yellow reset bar into the Away position.

 

What needs to be done before a Lifeline can be installed?

Telephone connection 

  • Lifeline can be connected to unlimited high speed access to the Internet provided by SaskTel, instead of the telephone system. Please inform us prior to installation if you or someone in your home uses a high speed internet service. This will assist us with the installation process.
  • Get three responders

These must be people who are willing to be contacted in an emergency.
In communities where there is ambulance service, one of your responders should be the ambulance.

Medication Dispensing Services (MDS)

For more information, call 306-786-0711